I gladly accept returns on qualifying items.
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalized orders
Digital downloads
Intimate items (for health/hygiene reasons)
Items on sale
Sample Items
International Sales
Cost of item is over $650

Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. We also ask for a $75 restocking fee for returns on dresses. (Other restocking fees apply to other items)

Every gown is a little bit different - and bridal sizing can be tricky. Please be sure to double check your measurements against the sizing on the listing you are interested in.

Every gown has a different timeline - please contact me if you have a specific date you need your dress by and I can let you know for sure if it will be done in time.

Bridal sizing is unlike street sizing. The general rule of thumb is to go up 2 sizes. However, it is always best to check your measurements against the listed ones for the gown. Every dress is a little bit different!

Please send me a message! Most of the time the answer is yes!

Sadly this is not the case. By changing the length you are changing the design. Depending on the dress there may be an additional fee for this change.

Some can. Most of the time we only make dresses in ivory or off white. White can tend to fade to a lavender color very quickly, so we don't usually recommend going with pure white. Often, our brides who want to be married in pure white are very happy with how our off white/ivory looks.

Has it been worn? Not down the isle, but they may have been tried on by a bride that decided to say yes to another gown or used for a professional photo shoot. Some of our sample gowns are brand new, and have never been worn even once! If you want to know more about a particular sample just send us a message! We are happy to answer any questions about our samples that you may have!

We have high standards for our samples. Some do require a little extra love. This may include a loose button or a broken zipper, but we are confident that a skilled seamstress can fix these small imperfections. Some just need to be cleaned, as they show signs of being tried on. These tiny flaws mean big discounts!! Any imperfections are noted on the listing. If none are listed then it's like new!